Anthony Dello Russo
Advisor

Anthony Dello Russo joined PFAC after attending a Jeanes Campus/Temple Hospital seminar, inspired by his personal experiences with emergency care. In 2015, he underwent a lifesaving bypass surgery at Jeanes, where the exceptional ICU staff provided compassionate support to him and his family.

Having encountered different levels of patient communication and support throughout his healthcare experiences, Anthony understands the importance of clear, compassionate interactions between medical teams, patients, and families. His goal is to contribute to a hospital environment where every patient feels informed, supported, and valued.

With 18 months of experience as a medic at an army missile base in Germany, Anthony’s professional career spanned 37 years in the retirement plan industry, specializing in company-sponsored benefit plans. He retired as Vice President from Wachovia Bank in 2007 and was honored to serve on the Board of the American Society of Pension Actuaries and Professionals.

A dedicated community leader, he was actively involved with the Fox Chase Civic Association and served as a block captain for Rockwell Avenue. Passionate about youth sports, Anthony coached basketball in Northeast Philadelphia for 25 years, including 10 years at St. Cecilia, and served as Basketball Commissioner for 15 years, coordinating programs for the entire community.

Now married for over 51 years, Anthony and his wife recently moved out of Fox Chase but remain committed to giving back. He believes strongly in helping patients and families navigate healthcare with the same care and support he once received.

Jeanne Hannum, RN
Advisor

In 1980, I moved to Lawncrest in Northeast Philadelphia from Japan after my husband, Charles, received military orders here. During these 40 years, we've had many ER visits among our 4 children and ourselves. Plus, my husband and I have been inpatients both at Jeanes Campus and Fox Chase Cancer Center.  Overall, we have experienced great care at Jeanes Campus and readily recommend the hospital to our friends. The doctors and nurses there are outstanding in both their care and their caring.

Charles and I have been married for 41 years and have 4 great children, 2 sons and 2 daughters. Two of our children followed us into the Navy, although only our older son still serves. We also have a lovely granddaughter and a couple of high-energy twin grandsons! We are currently empty-nesters with only our Shetland sheepdog and several thousand books to keep us company.

I am retired now, but I had a long career as an RN, both in the Navy and as a civilian. I started as a diploma nurse, graduating from Christ Hospital School of Nursing in Cincinnati, and later completed a BSN at Thomas Jefferson University in Philadelphia. I've worked in areas from pediatrics to geriatrics and from the OR to the ER, although never at Jeanes Campus. I believe that my background helps me to appreciate what a good hospital we were fortunate to find here.

Recently, I attended a health fair on campus, where I was introduced to the PFAC. It seemed like an ideal way to use my background and interests to give back to the community through the hospital.

I am anticipating doing my part in the work of the Patient & Family Advisory Council and helping Jeanes Campus to continue to move forward in patient and family-centered care.

Kathi McDonough
Advisor

My first experience with Jeanes Campus was in May 1996 when my mother had a massive heart attack. In subsequent years, she had several admissions related to her heart, and in 2007, she was admitted for a stroke. Based on the quality and caring treatment my mother experienced, I selected Jeanes Campus as my medical treatment provider.

Professionally, I have over 40 years of experience in health insurance, working for several large healthcare companies, including 25 years with Independence Blue Cross. My experience included working as a compliance analyst in the legal department, where I was instrumental in developing and filing the initial Personal Choice products. I also worked for 20 years as a manager in the provider contracts department, facilitating credentialing and contracting with all ancillary healthcare providers, including surgicenters, home health, hospice, skilled nursing facilities, and individual physician contracts.

Upon retiring in 2013, I needed to give back to the community and commenced volunteering at Jeanes Campus and the Medical Mission Sisters. I also volunteer and serve on the Friends of Ryerss Museum and Library board, as Treasurer of the Friends of Ryerrs Museum, as a member of the Fox Chase Civic Association, and help coordinate the Love Your Park clean-up events for Burholme Park. 

Frances Pollock
Advisor

Jeanes Campus has been my family’s “go-to” place for 40 years now. I have been employed here as an RN; delivered two babies; bid my dad goodbye; been an in-patient; used outpatient services; spent hours (days) in the ER; and visited hospitalized relatives and friends many times. I have also served on several committees and am currently a board member.

As I consider the countless interactions with the hospital itself and the people attached to it, I am most struck by the sense of constancy I experience here, or why else would I rely so strongly on Jeanes Campus? Thinking back, one extremely important intervention with me, as a family member, was a conversation I had with an empathetic, gentle pulmonary doctor in the ICU when it appeared it would be necessary to disconnect my dad from life support. I experienced kindness and understanding from the nursing staff during some very difficult days and from the pastoral care person after he passed away.

When I was invited to join the PFAC, I agreed to find out what it entailed. As I grew to understand the philosophy behind it, I was struck by its comprehensive view of health care. Since I have been a nurse for 50 years, and a family therapist for 30, I look at the concept from the inside and the outside.

Part of why I decided to switch careers to family therapy had something to do with my observations as a nurse. I thought of how many times a patient’s visitors would stand around the bed, looking lost and exhausted. It was obvious they required support and education, as they were often disconnected from information and decision-making regarding the patient.

Later, I learned ways to include family/significant others along with the patient, which effectively intercepted problems. During this time, managed care took much decision-making out of the hands of doctors. Everyone felt this shift, which made good communication paramount to all involved in patient care. I believe much of this is already accomplished by the Jeanes Campus staff. Moving towards a more inclusive way of “getting everyone on the same page” is a goal worth realizing.

So, I serve on this committee, which aims to achieve a more fully integrated style of health care – where providers are experts in medicine, and patients and the people significant to them are experts in their lives.

I am a St. Cecilia’s Bereavement Team member and serve on several boards, including the Board of Aldersgate Youth Services Bureau, the Jeanes’ Hospital Community Advisory Board, and the Anna Jeanes Foundation Board.

James Pollock
Advisor

Residing in the Fox Chase community for 45 years, Jeanes Campus became our family’s medical home early on. Our parents’ hospitalizations, children’s and grandchildren’s medical and emergency room visits, and my wife’s and my primary care and outpatient testing have been centered at Jeanes for most of this time.

I retired after a 40-year career in the Philadelphia Department of Public Health. Although not a medical person, I knew a major principle of public health has always been the importance of having easily accessible quality medical care available to individuals and families.

My family and I have been fortunate to have had quality medical care close at hand during our time in the community, and I am hoping that my serving as a PFAC advisor will allow me to make accessing that same quality care as easy as possible for others.

DeVonne White
Advisor

DeVonne White has been a dedicated Patient and Family Advisory Council (PFAC) advisor since 2019, bringing a wealth of experience in education, mediation, and community advocacy.

A lifelong educator, DeVonne spent 10 years as a 4th-grade teacher and 4 years in special education, where she developed a deep understanding of diverse learning needs. After her time in the classroom, she transitioned into a career focused on conflict resolution, family mediation, and diversity training—a field she is most passionate about. Her work in communication skills training has taken her to schools, colleges, and even international audiences, helping individuals and organizations foster more inclusive and effective dialogue.

A proud resident of Abington, PA, for 30 years, DeVonne is also a passionate advocate for animal rescue. She firmly believes that rescuing one pet makes room for another to be saved, and she has dedicated herself to providing loving homes for both dogs and cats.

DeVonne is married to her wonderful husband, a retired attorney who specialized in working with autistic children. Together, they continue to make a difference in their community through advocacy, education, and service.

James Hazlett, CNO/VP of Patient Care Services